Use Advanced Search Print

  • 0

To search for an email using the advanced search tool:

  1. In any email folder, click the double downward arrows to the right of the Search box.
  2. Enter search criteria in the fields provided. You can also indicate a date range, or narrow down the search to only email messages that contain attachments. For detailed criteria options, see Search Tips below.
  3. Click the Search button.
  4. A list of email messages that contain the search criteria will appear in the email list. You can then refine the search by selecting a different folder, viewing only the email messages that contain attachments, changing the date range, or changing the search terms altogether.
  5. To minimize the Advanced Search area while retaining your search results, click the "-" button, located in the upper right corner of the search area. Note: Unless you navigate to another folder or refresh the window, you can re-open the Advanced Search area (and view your most recent search criteria) by clicking the Advanced link again.
  6. To close the Advanced Search area, click the x button. You will need to navigate to another folder or refresh the window to clear your search results.  

Search Tips

By default, multiple terms in any field will return results with any of those listed terms. For example, a search for cat mouse in theBody field will return all email messages with either "cat" or "mouse" in the body text. Commas (,) and periods (.) are always ignored.

Full quotes will search for an exact matching phrase. For instance, quick brown will return "The quick brown fox" but will not return "The brown quick fox."

The Boolean operators "AND," "OR," and "NOT" may be used in any field. They must be uppercase. To find messages that include both "cat" and "mouse," you would enter cat AND mouse in the search field.

Searches can include the following wildcards:

? replaces a single character: te?t could return "test" or "text."

* replaces any number of characters: te* could return "test" or "textile," t*t could return "test" or "tenant."

Wildcards cannot be used at the beginning of a word.

Searches can include the following fuzzy operators:

~ at the end of a word will return similar words: roam~ could return "foam," "am," "robe," etc. The results are no more than two characters different from the original word.

~ at the end of a phrase matches phrases with all those words within a certain distance: Jim test~3 could return "Jim passed the test" but will not return "Jim forgot about the test."


Was this answer helpful?

« Back